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The Battle Between Best Debt Collection Software


March 17, 2021

Communication Channels to Boost Debt Collections

Learn how the leading debt collection software platforms stack up against each other and more. Compare features, pricing, integrations & more! Let’s dive right in!

Debt collection software is a hotly debated topic among debt collectors. Some debt collectors swear by using ARM, while others are strong believers in SimplicityCollect. The debate over which software is better has raged on for years without a clear winner emerging. This article will help you decide the best debt collection software to use for your company by comparing and contrasting four of the most popular applications: Debt Collection MAX vs. Simplicity Collect vs. Beyond ARM vs. NOLA.

The debt collection software debate is never-ending. Some people swear by ARM, while others are strong believers in SimplicityCollect. Which of these four popular applications is the best for your company? You’ll have to read on and find out!

Debt collections have never been easier, thanks to debt collector software. There are many options available on the market today that help make this process more efficient and accurate than ever before. If you’re looking for debt collection software, you must take your time in deciding which program will work best for your company by choosing one of these programs: Collection MAX vs. Simplicity Collect vs. Beyond ARM vs. NOLA Automation.

– Searching through reviews can be helpful when trying to decide which debt collector software would be best suited for your needs because they often provide detailed information about what each application offers.

– Debt collection software reviews can help you decide which debt collector program would be best suited for your needs.

– If you’re looking for debt collection software, it’s important to choose one of these programs: Collection MAX vs. SimplicityCollect vs. Beyond ARM vs. NOLA Automation to find a program that will work best for your company based on their features and pricing plans offered by each application.

The following is an extensive comparison between different types of debt recovery solutions to provide insight into the most suitable option for individuals or companies who have debts they need to be collected upon. Ready to make the switch?

Debt Collection Software Comparison Chart; Source: SourceForge

Comparison Chart

NOLA AUTOMATION Advance Omnichannel CRM, SMS, email, phone, ringless voice, and interactive IVR offer’s an alternative to the traditional debt collection software. Listed below are a few standard features. We started as a dialer, but we decided why not build out everything our clients are looking for, so we did.

Our slogan was ” Just a Dialer ” now ” Business People to Business ” and offer all business services from collections to corporations to the local plumber.

Does text messaging work for debt collections?2021-08-01T17:13:12-04:00

There’s no denying that text messaging is a powerful tool for debt collectors. It works as an added layer of security to make sure you’re getting your money, and it can even be used in conjunction with phone calls or email messages when the debtor doesn’t respond!

Suppose someone owes me money. I always like to have more than one point of contact at all times. Text messages are especially great because they don’t require any real commitment on behalf of my debtor; just reading the message requires their attention, so there’s less chance we will get ignored if our other methods aren’t working too well either–it really does work wonders!

How to create Press-1 campaign2021-05-31T22:42:53-04:00

At NOLA AUTOMATION, we know you are busy and time is valuable. We appreciate your time, so thank you for not making us wait on hold to speak with a representative… we digress 🙂

  • Type Multiple
  • Broadcast Type – Voice
  • Voice Type – Mp3 or Text to Speech
  • Select transfer Number, then continue
Do I need Omni Freight Broker Software CRM?2021-06-14T19:48:05-04:00

Answer: The short answer is YES; if you intend on being effective, you will require some program to manage your freight brokerage organization. Many people who succeed at their freight brokerage recognize extremely early the worth of having an easy-to-use system for effectively handling their client’s freight, invoicing customers, and paying providers. In 2021 you should check out more a streamlined omnichannel solution that also offers phone, email, SMS, ringless, video, interactive IVR, and more to help automate your brokerage business; To learn more on how NOLA can help you with your freight brokerage firm reach out to us. 

What is a softphone? How does it work?2023-02-21T12:10:49-04:00

Sip softphone; What is a softphone? How does it work? SIP Phone uses the Open Standard “SIP” to set up and manage phone calls. IP-based network or “RTP . “

So, What is a softphone?

A Softphone is a software-based application that is typically readily available as an application on your smart device or COMPUTER. It is primarily utilized as the primary phone or an expansion of a desk phone.

Softphones have actually ended up being an extra prominent service to remote employees as it gets rid of the requirement to bring a physical phone with you when you function offsite. It is likewise a much more hassle-free and effective option to link onsite and offsite employees.

Exactly how Does a Softphone Work?

There are 2 primary types of softphones: Desktop softphones and also mobile softphones.

Desktop computer softphones enable individuals to accessibility UC includes right from their computer systems without a desk phone. Just download and install a devoted application from your computer system; attributes like conversations, aesthetic voicemail, file sharing, and extra will certainly be readily available to you.

What is Collection Technology?2021-05-16T23:02:39-04:00

NOLA AUTOMATION specializes in collection technology; we originally built NOLA for the debt collection and legal collection industry. Now we expend our software & services for all sectors & businesses all over the world. Business to People to Business

Who can benefit from using Omnichannel Software?2023-02-21T10:01:58-04:00

Though the propensity is actually to think that simply enterprise-level, large companies and providers are actually well satisfied for omnichannel deployment. The truth is that businesses of any sector can easily profit from the software. Any business, SMBs that correspond with customers all over various channels, must consider Omnichannel. That being actually stated, call centers, debt collection as well as telecommerce companies, lenders, doctors, the education and learning industry, sellers, and software firms frequently view the greatest advantage.

Can I add on more communication channels later?2021-05-08T02:30:50-04:00

Short Answer. Yes. We provided bundled channel options within tiered plans.

What hardware do I need for contact center software?2021-05-15T12:54:16-04:00

All you really need is a good internet connection, a webcam, VoIP office softphone agent headsets, and key pieces of hardware.

What phone number options are available with omnichannel communications?2023-03-08T03:32:20-04:00

In the vast majority of cases, you’ll be able to keep your current business phone number when making the shift over to NOLA. The amount of time will take up to 3 weeks.

What are the obstacles to omnichannel?2023-02-21T10:32:52-04:00

Static Survey Overview:

Businesses are actually beginning to comprehend the omnichannel imperative. Yet achieving is actually proving unexpectedly difficult.

A prejudice towards amplitude. A portion of the cause is actually a misplaced idea that omnichannel’s extensive effects demand similarly gigantic activities, like a completely brand-new IT system or even organization construct to carry all networks altogether. Regularly that “sterling silver bullet” way of thinking leads just to a substantial misallocation of information. Rather, the providers that are actually very most effective in creating the electronic and omnichannel change focus on a long focus on the listing of practical efforts that, as they are actually applied, release the worth entrapped in the crossways one of the badly collaborated networks. Jointly these projects resist pair of bigger issues:

Overlooking range. In our adventure, many businesses often tend to create their electronic and also omnichannel knowledge, thinking that many consumers generally possess the very same demands and also observe primarily the very same experiences. In truth, consumers are actually even more assorted, certainly not merely in their necessities however additionally in exactly how they desire to satisfy those demands.

For instance, a current poll of North American mobile phone clients presented that while around 35 percent would certainly rely on electronic networks initially to cope with a managerial problem, including an adjustment of payment info, just 24 percent would certainly utilize electronic stations to fix a specialized complication. And also, certainly, despite management concerns, the majority of clients chosen either in-person or even phone settlement, highlighting the number of various paths are actually achievable within the same simple experience. Suiting these various habits will need institutions to know their clients much better while ending up being even more pliable in enabling even more alternatives to reach out to the same endpoint.
What is Omni-Channel Road map?2023-02-21T10:33:42-04:00

Creating a Roadmap to Omni-channel consumer interaction results

Clients possess accessibility to even more info than in the past, placing consumers responsible for when, where, and just how they socialize along with companies. That implies labels need to have to concentrate on involving consumers all over these networks, constructing insight-driven partnerships that energy individualized communications along with the relevant information as well as supplies consumers wish, along with the correct circumstance. Generating that smooth client experience across channels is no easy task. Find out how companies can easily utilize Advance Omnichannel modern technology to relocate from ragged to linked knowledge and from vast interactions to customized communications. Observe exactly how to determine the omnichannel maturation amounts, as well as start to organize your personal roadmap to attaining remarkable client expertise along with NOLA.

How to Setup Omnichannel with Live Chat?2021-05-08T00:50:45-04:00

Within the NOLA admin side, all you have to do is go to the dashboard on the left side click Chat and chat, click website chat copy and paste and then add the live chat code to your footer of the website if you’re having trouble, then click the bottom right chat icon for support.

What is Omnichannel Customer Service?2021-05-08T00:42:12-04:00

Omnichannel customer care center experience contains several communications over several touchpoints between a client, or even would-be client, and services or product supplier. Today’s tech-savvy clients count on seamless communications, no matter the different networks or even tools they pick.

What is Omnichannel Contact Center Operations?2023-02-21T10:33:15-04:00

An omnichannel or ” unified ” cloud telephone CRM software is actually a multichannel consumer expertise technique that supplies smooth expertise around all touchpoints. Modern call facilities allow consumers to communicate for support just how they would like to, without discussing their problem repetitively with each opportunity they change channels. As an alternative, clients can easily modify just how they connect easily. As well as, it synchronizes up all your information, therefore customer support representatives understand if it’s your consumer’s very first time communicating or even their 17th

What is a TCPA Compliant Dialer ?2021-05-08T00:24:33-04:00

Click 1 Dialer that Supports TCPA Compliance When it pertains to TCPA conformity remedies for outgoing telephone call facilities, your automated software system is your best possession. To keep very competitive in 2021, you need to have a dialer that sustains TCPA software while improving every aspect of your procedures.

What is Predictive Dialer ?2021-05-08T00:15:08-04:00

A predictive dialer is actually a human click round-robin automated dialer that positions also call just before the representatives appear. It is actually developed to enhance representatives’ effectiveness through calling as many prospects as possible.

Is NOLA Debt Collection Software Free?2021-05-08T00:03:41-04:00
Limited time offer as of May 2021. Be an early adopter of AI Interactive IVR, online payment negotiator, unified all-in-one free debt collection software. Track, Manage, Train, call, SMS, email, video, etc… much, much more with NOLA. 
No Monthly Contracts
Free Seat Cost
Free  IVR
Free Predictive Dialer
Free Zoom like internal  Chat, Video, File Sharing
Can I use NOLA for Legal Debt Collection Software?2021-05-07T23:51:48-04:00

Short answer. Yes, we originally built NOLA for debt collectors.

We have all that you need to collect on debtors using our system. If you need something custom just ask and we will build it in a very short time frame.

Do you offer a web portal for consumer payments?2021-04-28T07:41:27-04:00


Does NOLA have an integrated dialer?2021-04-28T08:38:06-04:00

Short answer. Absolutely! We started as an autodialer software, then we just got Curious George with it 🙂 and kept building.

Do your current clients have a voice as to how your software should perform?2023-03-08T03:31:18-04:00

Short answer. Absolutely! Before adding new updates to NOLA, we ask our sounding board console, “Our Clients,” and all are involved in the improvement process.

Will your software allow me to adapt to the regulations of our industry?2021-04-28T09:13:07-04:00

Our software system comes with the tools necessary to create compliance tracking files and fields within the database.

Is your system flexible enough to allow me to adapt to new clients?2021-04-28T08:53:15-04:00

Short answer. yes. We built the software for ease of use onboarding & scalability

Does your software provide multi-channel communication for consumers?2021-04-28T08:49:35-04:00

Short answer. yes. We are an Omnichannel CRM software which means we have multichannel integrated old school Fax, IVR, Broadcast, Predictive, Phone, Email, SMS, Ringless, Web chat, Video, etc.