NOLA AUTOMATION offers a wide range of both primary and secondary options for all aspects of your campaign. Whether you need to reach people on the broadcast dialer or an interactive IVR, we can tailor our services according to what fits best with not only your budget but also your goals!
Multi-Channel Communication
NOLA is the premier communications service company for business, specializing in all forms of communication: debt collectors who need to send overdue notices and marketing firms that want to market their products via a call center. NOLA has made life easier for both parties involved by using cutting-edge technology not only because it saves time but also makes interactions with customers more personal than ever before.
Basic Starter Communication Channels
Pay as You Go Plans: No Monthly Contract
Omnichannel Debt Collection Package
NOLA Omnichannel Digital Debt Collection Package is the solution for debt collectors. This platform provides a unified system that tailors resources individually according to consumers’ preferences, giving people & agents back their autonomy and time! Features include:
Business Line
Interactive IVR
Voice Broadcast Dialer
Text Enabled Dialer
2 Way Text Messaging
Email
Ringless Voice Drop
Predictive Dialer
Website Chat
Live Rep
Call, whisper, barge, Broadcast KPI Tracking
Portfolio Management
Payment Management
Scheduler
Internal File
Agent Seats
Agent Dashboard
Video Conferencing, Internal Chat, Video, Phone
Omnichannel Contact Center Package
The NOLA Contact Center Package is a software package that gives call centers the ability to communicate with consumers through multiple channels on one unified platform. Features include:
Voice Broadcast
Power Dialer
Predictive Dialer
Outbound or Inbound Calls Blended Dialer
2 Way Text Messaging
Press 1 Campaign
Text Enabled Dialer
Ringless Voice Campaigns
Retargeting
Deaf (TDD) Dynamic CallerID
Cell Phone Scrub
2 way Text Messaging
Website Chat
Live Rep
Communication Management
Social Media Chat
Internal Chat
Video, Phone
Internal File Sharing
Video Conferencing
Video Chat
Ai chatbots
Reply Back Messaging
Email Scheduling
Text Messaging
Phone Reminders
Drip Campaign Trigger, Delay,
Retargeting
RVD Scheduling
Appointment Reminders
KPI Call Center Tracking
Upload CVS Contacts
excel files
Agent Tracking
Agent Time Management
Recording Call
Payment Tracking / Reporting
Portfolio Management
Payment Reminders
Inbound IVR
Predictive IVR
Interactive IVR
Pay over the Phone
Call Whisper and Barge in
Broadcast KPI Tracking
Live Agent Call Monitoring
Connect with our team today if you need
A cloud solution is the perfect way to take advantage of modern technology. This will provide you with unprecedented flexibility, unlimited capacity, and all the latest capabilities.
Introducing a new platform that transforms the agent and customer experience. The world’s first unified omnichannel solution is here.
A unified omnichannel platform that transforms the agent and customer experience is a great way to increase efficiency, reduce costs for your business, and stay on top of the rapidly changing industry.