This guide is for informational purposes only. We recommend contacting an attorney to seek additional advice pertaining to the TCPA (Telephone Consumer Protection Act) and CTIA Compliant — text marketing best practices in general.

At Pony Express HQ, we want people to have a great experience when sending and receiving text messages online with businesses and communities. read more

In other news:

The Federal Court in both the Northern District of Illinois and the Southern District of New York have seen an increasing number of Telephone Consumer Protection Act (TCPA) suits. These suits involve telemarketing calls, often made to cell phones, which allegedly violate TCPA compliance. Many of these suits have been filed as putative class actions, with potentially millions of dollars in damages at stake.

The Federal Communications Commission (FCC) enforces the TCPA, which is a federal consumer protection law that restricts telemarketing calls and the use of automatic dialing systems. Plaintiffs in these TCPA class actions typically allege violations of the TCPA in connection with telephone calls made by telemarketers.

Both the Northern and Southern District Courts have seen a number of TCPA class actions, with many plaintiffs seeking summary judgment against defendants for alleged TCPA violations. These cases are often brought under the TCPA and state consumer protection acts, with the goal of providing relief to consumers who have been subjected to unwanted telemarketing calls.

Published On: April 21, 2021 / Categories: Call Centers, Contact Centers, Remote Workers, TCPA, Text Messaging /