Should you use a business softphone app on your smartphone to make work calls? The short answer is yes—here’s why.
The native smartphone can handle your everyday phone call needs in most cases, but it does not include critical features for success as an entrepreneur or professional. When conducting important meetings and conference calls with clients, colleagues, customers, etc., having access to advanced encrypted omnichannel software tools like email, call, SMS, multi-party video conferencing on an all-in-one platform will save time because it doesn’t require juggling multiple devices at once; this type of solution has been designed specifically with entrepreneurs and professionals in mind who have limited time and unique requirements.
An encrypted softphone is essentially a phone app. It allows you to take all of the power and convenience that comes with an office desk phone on your computer or mobile device and put it all-in-one. Which can be downloaded from Apple Store or Google Play Store, this handy application has eight features: 1) conference calling; 2) call forwarding 3) click-to-call (using the contact information stored within your company’s CRM); 4) SMS text messaging notifications to coordinate calls and texts between contacts; 5). business voicemail service, which enables incoming voice messages. 6). Predictive Dialer for outreach 7). Direct team chat. 8). Secured CRM
Suppose you need to communicate with multiple teammates at once or have them see what’s happening at the moment, too (think: video presentations). In that case, NOLA SIP’s offer additional capacity and options for 3-way voice conferences and 3-10way video chats, all under a secure system.
These services often come “free” when bundled into office phone providers like NOLA AUTOMATION Business Voice Service, eliminating the hassle of paying through another provider while still getting all the features under one unified system.
The quality of our customer service has improved with call recording. We can now prove compliance to many industry regulations and have also been able to do away with many unfair practices, thanks to this one secured unified feature! This is because recorded calls are saved locally on the secure omnichannel platform. Sip NOLA apps for call recording audio make it easy to set up automatic recordings on your business line without hassle! With these softphone app features included in the secure omnichannel platform itself, you can easily access recorded calls anytime by logging in to as they’re needed – no digging through your phone or third-party call recording apps is necessary!
Call recording is a powerful tool for enforcing quality control and proving compliance with industry regulations. However, this functionality isn’t typically built-in to smartphone interfaces.
In an article published last year, “Why Is Cellphone Call Quality So Bad?” the author asserts that in today’s age of social media and mobile streaming, it has become easy for people to forget about how bad their phone calls are despite companies like Apple stating they support HD voice. The problem isn’t with devices, but instead networks. Many smartphone users have noticed a decline in call quality over time, while operators claim that this is due to factors outside of their control, such as congestion or rain fade. Softphone apps have better support for this sound codec and offer a higher-quality experience than traditional phone call formats over 4G or WiFi connections.
Security and Encryption
Many VoIP-based softphones seek to rectify these issues by adopting TLS, SRTP, ZRTP encryption which protects them from illicit forms of surveillance such as snooping and eavesdropping. Compared with a native smartphone, any app with extra encryption is more secure than without because your personal information will be protected better while you’re making a phone call or sending an email message on secured apps.
Softphones Apps are Amazing, and Here is Why!
They allow you to use advanced calling features without having a lot of different apps. One app can handle all your business needs – like making conference calls or recording conversations with clients and employees alike! Softphone apps also feel that you’re in an office through VoIP integration on more than one device.
You can use an encrypted softphone registered to your business phone system by extension dialing coworkers, using presence features set, and getting the whole calling experience with robust features. The best part is that you don’t have to worry about being charged for any of these calls because they will be billed directly back on your office number at cheaper per minute rates than if it was from your cell phone plan. In all, the native smartphone app provides excellent options for personal use but is not made for business in a controlled environment.
The entrepreneur enthusiast or small to medium-sized businesses might want something more like an encrypted omnichannel softphone app that would offer better call quality and save money in long-term costs than traditional cellphone plans.
Conclusion: So, should you use a business softphone app on your smartphone to make work calls? The short answer is yes. Having access to advanced encrypted omnichannel software tools like email, call, SMS, multi-party video conferencing on an all-in-one platform will save time because it doesn’t require juggling multiple devices at once; this type of solution has been designed with the specific needs and schedules of entrepreneurs and professionals in mind. Click here for more information about how using enterprise voice technology can help streamline communications efforts and increase productivity throughout the day.