A predictive dialer is actually a human click round-robin automated dialer that positions also call just before the representatives appear. It is actually developed to enhance representatives’ effectiveness through calling as many prospects as possible.
What is Predictive Dialer ?
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About the Author: Jeffery
NOLA Automation is a leading provider of omnichannel call center solutions. We help businesses create customer and employee experiences that are streamlined, convenient, timely - with every touchpoint delivering the best possible experience for your customers and employees alike.