Omnichannel customer care center experience contains several communications over several touchpoints between a client, or even would-be client, and services or product supplier. Today’s tech-savvy clients count on seamless communications, no matter the different networks or even tools they pick.
What is Omnichannel Customer Service?
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About the Author: Jeffery
NOLA Automation is a leading provider of omnichannel call center solutions. We help businesses create customer and employee experiences that are streamlined, convenient, timely - with every touchpoint delivering the best possible experience for your customers and employees alike.