Short answer. yes. We are an Omnichannel CRM software which means we have multichannel integrated old school Fax, IVR, Broadcast, Predictive, Phone, Email, SMS, Ringless, Web chat, Video, etc.
Does your software provide multi-channel communication for consumers?
About the Author: Jeffery
NOLA Automation is a leading provider of omnichannel call center solutions. We help businesses create customer and employee experiences that are streamlined, convenient, timely - with every touchpoint delivering the best possible experience for your customers and employees alike.