Answer: The short answer is YES; if you intend on being effective, you will require some program to manage your freight brokerage organization. Many people who succeed at their freight brokerage recognize extremely early the worth of having an easy-to-use system for effectively handling their client’s freight, invoicing customers, and paying providers. In 2021 you should check out more a streamlined omnichannel solution that also offers phone, email, SMS, ringless, video, interactive IVR, and more to help automate your brokerage business; To learn more on how NOLA can help you with your freight brokerage firm reach out to us.
Do I need freight broker software CRM to run my brokerage business?
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About the Author: Jeffery
NOLA Automation is a leading provider of omnichannel call center solutions. We help businesses create customer and employee experiences that are streamlined, convenient, timely - with every touchpoint delivering the best possible experience for your customers and employees alike.