About NOLA –Advance Omnichannel Communication Solution

NOLA offers top-of-the-class telecommunication services for your business to keep in touch with the client base as well as between your business partners and administration. You can keep a check on your clients and handle your business notes and information efficiently without any risk of security breach or mismanagement. NOLA offers secure data migration so that none of your data is lost, and you are upgraded to a streamlined approach of communication of online information. Using NOLA, which is the next big thing in communication online, you can stay ahead of your competitors with the software’s efficient management and speed.

Services

You can communicate with your client base and within your business organization using the following services that we provide:

  • Live Chat, Messaging, Video Chat, and Email Our omnichannel software provides fast communication with clients through many options such as messaging, email, and even video chat for meetings and conferences online.
  • Detailed CRM User-Interface

The CRM user interface for NOLA is very detailed and user-friendly. It has multiple modes of communication that you can use to interact with your prestigious clients.

  • Comprehensive KPIs

You can keep an eye on your workers to see if they perform their tasks correctly via advanced features. NOLA offers such as call monitoring, recording, etc.

  • Call Whisper and Barge In

NOLA offers call center managers to monitor workers’ calls to be informed of how the workers are performing. They can coach or barge in to take over the call as well via NOLA omnichannel communication solution.

  • Payment Portal

NOLA offers a standardized payment portal through which you can send clients their outstanding bills, and they can also choose a repayment plan. NOLA does not believe in sending out invoices to third-party collections because we value your security and privacy above all!

  • Internal Chat

The internal chat option in NOLA facilitates you so that you can keep in touch with your organization. Members of an organization can send messages to each other as well as share files and video calls. Members can be grouped for divisional meetings, and conferences can be arranged via NOLA’s advanced option.

NOLA’s services do not stop here; but instead, we are working day and night to improve our services and bring you more options to help your business grow. Instead of using multiple systems, you can have all your data in one place and work with a user-friendly interface by using NOLA Automation.

Suppose you still are not convinced whether you should switch to NOLA and how it can benefit your business. In that case, we offer to consult services to brief you about what NOLA offers and how it can help your business grow more efficiently and sooner than you think! At NOLA, we sincerely believe in Embrace Change for a Promising Tomorrow and hope you do as well with NOLA!